LEGAL STUFF
We know that no one wakes up excited to read terms and policies (we're not thrilled about it either, to be honest). But just like every great hero needs a code of conduct, here are the rules that keep AstroBoost running smoothly.
If you want to continue this legal adventure, feel free to explore every clause. But if you're already feeling bored, we have a magic button that takes you straight to where the fun happens.
Welcome to the Land of Fine Print!
Terms of Service
Welcome to AstroBoost!
These Terms of Service ("Terms") govern your use of the website https://www.astroboost.com.br ("Site") and the services offered ("Services"). By accessing or using our Services, you agree to comply with these Terms. If you do not agree with any part, please do not use our Services.
1. Services Offered
AstroBoost provides boosting and account recovery services for video games. Our services are designed to assist players in achieving specific in-game objectives.
2. Eligibility
You must be at least 18 years old or obtain consent from a parent or legal guardian to use our Services. By using our Services, you represent that you meet the minimum age requirement or have the appropriate consent.
3. User Responsibilities
Accurate Information: You agree to provide true and complete information when requesting our Services.
Compliance with Game Terms: It is your responsibility to ensure that the use of our Services does not violate the terms of service or policies of the respective game. AstroBoost is not responsible for any penalties imposed by game developers due to the use of our Services.
4. Limitation of Liability
AstroBoost will make every effort to provide high-quality services. However, we do not guarantee that our Services will be uninterrupted or error-free. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our Services.
5. Modifications to the Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our Site, and continued use of the Services after such changes constitutes your acceptance of the new Terms.
6. Governing Law
These Terms are governed by the laws of Brazil. Any disputes arising from these Terms will be resolved in the competent courts of Brazil.
Privacy Policy
At AstroBoost, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information.
1. Information Collected
Personal Information: We collect information you provide directly to us, such as your name, email address, and details necessary for the provision of Services.
Usage Information: We may collect information about how you interact with our Site, including IP address, browser type, and pages accessed.
2. Use of Information
We use your information to:
Provide and improve our Services;
Process your requests and transactions;
Communicate updates and relevant information;
Ensure the security and integrity of our Services.
3. Sharing of Information
We do not share your personal information with third parties, except when necessary to:
Comply with legal obligations;
Protect our rights and properties;
Provide the Services requested by you, with your consent.
4. Information Security
We have implemented security measures to protect your information against unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security. While we strive to use commercially acceptable means to protect your personal information, you acknowledge that you provide your data at your own risk.
5. Your Rights
You have the right to:
Access the personal information we hold about you;
Request correction or deletion of your information;
Withdraw your consent for processing your information.
To exercise these rights, please contact us using the contact details provided on our Site.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our Site. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
Refund & Cancellation Policy
At AstroBoost, we strive to provide high-quality boosting services tailored to our customers' needs. Please review our refund and cancellation policy before making a purchase:
Refund Policy:
Refunds are only available if the service has not started yet.
Once a service has begun, no refunds will be issued.
If AstroBoost is unable to fulfill a service for any reason, the customer will receive a full refund or credit towards another service.
Cancellation Policy:
Customers may request a cancellation before the service begins.
Cancellations may be subject to an administrative fee.
Once a service has started, cancellations are not possible.
Changes & Modifications:
If a customer wishes to change their order, they must contact support before the service begins.
Any modifications are subject to availability and may incur additional fees.
Dispute & Chargeback Policy
To maintain fair business practices, we have a strict dispute and chargeback policy:
Dispute Resolution:
Customers agree to contact AstroBoost support to resolve any issues before initiating a chargeback or dispute with their payment provider.
We aim to resolve disputes within 72 hours.
Chargebacks:
Any unauthorized chargebacks will result in an immediate suspension of the customer's access to AstroBoost services.
Customers who issue fraudulent chargebacks may be permanently banned from using our services.
Legal action may be pursued against users who engage in fraudulent chargebacks.
Service Disclaimer
AstroBoost provides game boosting services that comply with our internal quality standards. However, by using our services, customers acknowledge and agree to the following:
Third-Party Policies:
AstroBoost is not affiliated with or endorsed by any game developers, publishers, or associated companies.
We are not responsible for any actions taken by game developers, including but not limited to bans, suspensions, or penalties imposed on accounts that use our services.
Customer Responsibility:
Customers understand the potential risks involved in using boosting services.
AstroBoost is not liable for any consequences that may arise from using our services.
Customers agree to use our services at their own risk.
User Conduct & Fair Play Policy
To ensure a positive experience for all customers and maintain ethical standards, AstroBoost enforces a strict conduct policy:
Prohibited Actions:
Customers must not use hacks, cheats, or exploits while using our services.
Harassment, offensive language, or toxic behavior towards our boosters or staff will not be tolerated.
Any attempt to manipulate or deceive AstroBoost staff or boosters may result in suspension of services.
Fair Play Commitment:
We encourage all users to uphold sportsmanship and fairness while engaging with our services.
Users found violating fair play policies may have their service terminated without a refund.
Enforcement:
AstroBoost reserves the right to suspend or terminate services for any user violating these policies.
Repeat offenders may be permanently banned from accessing our services.
Acknowledgement Term
By purchasing and using AstroBoost services, customers agree to abide by these policies and acknowledge the potential risks involved.
